Our Customer Service teams are experiencing high contact volumes at the moment, but be sure they are doing everything to get back to you as fast as possible. We apologise for the inconvenience.


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The Timberland Customer Service Team is here to help and ready to take your call.

0800 001 926

Monday to Friday: 8am - 6pm *

* Phones closed Christmas Day, Boxing Day and New Year's Day. Please note that calls to 0800 001 926 that are not made from a UK landline may be subject to a charge.

Temporary extended opening hours - January 28th to February 25th

Through holiday period, from January 28th to February 25th, our Customer Service team is helping you later in the evenings and even during weekends.

The extended opening hours are 08:00 - 20:00 from Monday to Friday and 08:00 - 17:00 during weekends.